Shipping Policy
Thank you for shopping at Chrome Hearts Shirt. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below before placing your order.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday).
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been processed, you will receive a shipping confirmation email with your tracking information.
Shipping Time
United States
- Processing Time: 1–3 Business Days
- Estimated Delivery: 5–8 Business Days
International Shipping
- Processing Time: 1–3 Business Days
- Estimated Delivery: 7–15 Business Days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or peak holiday seasons.
Shipping Charges
- Free Standard Shipping on all orders within the United States.
- International shipping costs are calculated automatically at checkout based on the destination and shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your shipment until it reaches your destination.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order. We are unable to guarantee address changes once an order has been processed. Orders returned due to an incorrect address may require additional shipping charges for reshipment.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery time, please contact our customer support team. We will work with the shipping carrier to locate your package and provide updates.
Chrome Hearts Shirt is not responsible for delays caused by customs inspections, severe weather, natural disasters, or other circumstances beyond our control. Similar shipping delays are common across online apparel retailers.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number along with clear photographs of the damaged item and packaging so we can assist you as quickly as possible.
International Customs & Duties
International orders may be subject to customs duties, import taxes, or other local fees depending on your country’s regulations. These charges are the responsibility of the customer.
Need Help?
If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page. We are always happy to assist you.